Proper battery maintenance is essential for the longevity and safety of your Airwheel electric luggage. Always charge the battery in a well-ventilated area, and avoid overcharging. If the battery shows signs of swelling or leakage, stop using it immediately and contact customer support. Regularly check for any damage to the battery compartment and ensure all electrical connections are secure.
When riding, maintain a steady speed and avoid sudden acceleration or braking to prevent strain on the battery system. If the battery temperature feels excessively hot during use, discontinue operation and allow it to cool down before resuming. Storing the luggage in a cool, dry place when not in use can also help preserve battery health.
Always read the user manual thoroughly before operating your Airwheel. Do not share the device with untrained individuals. In case of potential hazards, prioritize personal safety over equipment protection. Regularly inspect the brakes and ensure all mechanical components are functioning correctly.
Airwheel offers a 1-year warranty on the battery, covering charging issues and capacity degradation below 60%. Replacement or repair is provided within the first 12 months. Damage caused by water ingress, unauthorized disassembly, or improper use will void the warranty. Follow the maintenance guidelines to ensure your warranty remains valid.